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Total Quality Management & Quality Tools
Quality management is the essential core of enterprise management, its theoretical structure, system and tools are significant for specific operations. Based on 7 quality tools, this course will help you understand and master the concepts and basic application, and then we will expand to 4 pillars of quality management, thus helping you systematically understand the frame content and thinking methods. 

At last, we’ll build a further quality concept from the perspective of TQM. After the training, you will improve your quality management capacity by mastering basic quality tools and methods.

All CEGOS open courses are upgraded!

  • Equipped with LearningHub platform
  • Every learner will presented with the following e-Learning courses for FREE!

All CEGOS open courses are upgraded!

  • Equipped with LearningHub platform
  • Every learner will presented with the following e-Learning courses for FREE!
Summary
Quality management is the essential core of enterprise management, its theoretical structure, system and tools are significant for specific operations. Based on 7 quality tools, this course will help you understand and master the concepts and basic application, and then we will expand to 4 pillars of quality management, thus helping you systematically understand the frame content and thinking methods. 

At last, we’ll build a further quality concept from the perspective of TQM. After the training, you will improve your quality management capacity by mastering basic quality tools and methods.
Attendees
* Employees and managers who need to know and use quality tools to solve problems and improve work performance
* Employees and managers in charge of quality management who need to have further understanding of relevant theories
01
Preparation before seminar
02
Outlines
1. TQM (Total Quality Management) introduction
* Concept of TQM
* Quality system introduction
* 8 principles of quality management
* Quality tools introduction
* Main content of TQM

2. TQM 7 quality tools
* Checklist
* Stratification
* Histogram
* Pareto diagram
* Scatter diagram
* Characteristic diagram
* Control chart

3. Quality management - 4 sections
* Quality system
* Quality control
* Quality assurance
* Quality improvement

4. Design for TQM
* Comprehensive application of quality tools
* Quality in operation management
* Quality in project management
* Design for TQM
03
Follow-up after seminar
Objectives
Schedules
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