1. The new tasks and activities of a training manager
* The importance and purpose of training management
* The new challenges for training management
* The role and responsibilities of a training manager

2. Evaluating the effects of training on company’s performance 
* Aligning the training policy with company strategy
* HR management and training policy
* Setting up an effective training team
* Company training system
* Previsional management of positions and competencies

3. Training needs analysis
* The framework of training needs
* The basic methods of training needs analysis
* Training needs questionnaire
* Training needs interview - steps and tools
* Interviewing skills for needs exploration
* Role play

4. Training design and development
* Basic steps towards a professional training program
* Distinguishing strategic goal, operational goal and training goal
* Formulating training goals
* Training program development
* Matters of concern

5. Training implementation and follow-up
* Constructing training plan
* Factors influencing a training plan
* Purchasing training services
* Managing training program implementation
* Training plan follow-up

6. Training evaluation
* What is training evaluation
* Kirkpatrick’s 4-level evaluation model
* Basic training evaluation approaches
* Case study