1. Understanding the issues related to organizational changes
* Different types of organizational changes and internal driving force 
* The people issues caused by change
  - Why over 50% M&A failed
  - Why it’s easy to integrate business, hard to integrate people
* The obstacles and resistances incurred

2. The major steps of people integration
* Human resources due diligence
  - Organizational chart
  - Human resources management
  - Labor laws and regulations
  - Corporate culture
* Strategies and proposals of people integration 
* Retention of key talents
* Redundancy and risk control

3. Integration of organization and process
* Designing the organizational structure
  - Matching people and positions
  - Defining the roles and responsibilities 
* Restructure the C&B system
  - Defining the pay structure
  - Integrating the incentives and benefits

4. Integration of corporate culture
* Clarifying the common vision
* Four aspects of corporate culture
  - Faith, value and attitude
  - Ethics
  - Behavior patterns
  - Culture codes 

5. Reinforce communication for integration 
* Purpose and strategy of communication
* Channels, methods and implementation of communication