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Communicating for Results
Your communicating methods will build or damage your professional image, influence others’ perception on you, affect your own performance even the future career development prospects.
In this course, we will share with you how to select and use appropriate words and tones. Through two days’ training, you will have an insight into others’ and your own communicating styles, master skills to send and receive information, ideas, thoughts, feelings and requirements clearly and effectively.
In this course, we will share with you how to select and use appropriate words and tones. Through two days’ training, you will have an insight into others’ and your own communicating styles, master skills to send and receive information, ideas, thoughts, feelings and requirements clearly and effectively.
All CEGOS open courses are upgraded!
- Equipped with LearningHub platform
- Every learner will presented with the following e-Learning courses for FREE!
All CEGOS open courses are upgraded!
- Equipped with LearningHub platform
- Every learner will presented with the following e-Learning courses for FREE!
Summary
Your communicating methods will build or damage your professional image, influence others’ perception on you, affect your own performance even the future career development prospects.
In this course, we will share with you how to select and use appropriate words and tones. Through two days’ training, you will have an insight into others’ and your own communicating styles, master skills to send and receive information, ideas, thoughts, feelings and requirements clearly and effectively.
In this course, we will share with you how to select and use appropriate words and tones. Through two days’ training, you will have an insight into others’ and your own communicating styles, master skills to send and receive information, ideas, thoughts, feelings and requirements clearly and effectively.
Attendees
* Managers
* All the professionals expecting to communicate properly with superiors and colleagues or improve communication (meeting, working debrief, presentation) skills
* All the professionals expecting to communicate properly with superiors and colleagues or improve communication (meeting, working debrief, presentation) skills
01
Preparation before seminar
02
Outlines
1. Essentials of communication
* Purposes and principles
* Methods and key skills
2. Effective methods and skills of communication
* How to write effective business letters
* Non-verbal communication
* Verbal communication: expression, listening and questioning
* Six effective ways of persuasion
3. Effective communication in a meeting
* Why do some meetings fail
* How to organize a meeting effectively
* Preparing and chairing a meeting
4. Dealing with the interpersonal relationship and conflict resolution
* Knowing your colleagues and yourself
* Listening techniques
* How to communicate with superiors
* How to communicate with subordinates
* How to communicate with colleagues
* How to face and resolve conflicts properly
* Purposes and principles
* Methods and key skills
2. Effective methods and skills of communication
* How to write effective business letters
* Non-verbal communication
* Verbal communication: expression, listening and questioning
* Six effective ways of persuasion
3. Effective communication in a meeting
* Why do some meetings fail
* How to organize a meeting effectively
* Preparing and chairing a meeting
4. Dealing with the interpersonal relationship and conflict resolution
* Knowing your colleagues and yourself
* Listening techniques
* How to communicate with superiors
* How to communicate with subordinates
* How to communicate with colleagues
* How to face and resolve conflicts properly
03
Follow-up after seminar
Objectives
Schedules
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